DNS (Domain Name System) records are essential for connecting your domain to key services—like cold email, landing pages, verification tools, or CRMs. With Icemail, you can quickly and easily manage these records right from your dashboard.
This guide walks you through the steps to manually add DNS records to any domain connected to your Icemail account.
What Are DNS Records & Why Are They Important?
DNS records map domain names (like yourdomain.com) to online services (like email servers or website IPs). They're critical for:
Cold email authentication (SPF, DKIM, DMARC)
Verifying ownership with third-party platforms (e.g., Google, HubSpot)
Tracking links or redirects
Setting up subdomains or services
How to Add DNS Records in Icemail
Step 1: Open the Domains Dashboard
Log into your Icemail account and navigate to the “Domains” tab.
Step 2: Select the Domain
Click on the domain you wish to update. This opens the right-hand sidebar.
Step 3: Access Domain Settings
Click on the “Domain Settings” tab within the sidebar.
Step 4: Click “Add New Record”
Scroll to the DNS Management section and click the “Add New Record” button.
Step 5: Enter the DNS Record Details
You will be prompted to enter:
Host Name – For example:
@,mail, or a subdomain liketrackRecord Type – Choose from options like
A,CNAME,TXT,MX, etc.Address/Value – Enter the destination or key provided by your third-party service (e.g., verification string, IP, or redirect)
Step 6: Save Your Changes
Click the 
checkmark icon to save the record. It will be queued for DNS propagation.
Note: Most changes take effect in 15–30 minutes, but full global propagation can take up to 24–48 hours.
When to Use Manual DNS Configuration
You may need to add DNS records manually when:
Using a third-party cold email tool or CRM
Verifying ownership with Google, Microsoft, etc.
Setting up domain masking or custom redirect rules
Managing domains not fully delegated to Icemail (i.e., not using Icemail's nameservers)
Prefer Hands-Free DNS Setup?
If you've pointed your domain’s NS records to Icemail, we’ll automatically configure:
SPF
DKIM
DMARC
… with no manual entry needed.
Learn more: Automatic DNS Configuration in Icemail
Related Articles
Need Help?
Our support team is here to help with custom DNS configurations, propagation issues, or third-party platform verification.
Contact us at team@icemail.ai