Personalizing your mailbox improves:
Email deliverability and trust
Consistency across outreach campaigns
Professional appearance to recipients
Follow these steps to edit your mailbox details:
Log in to your Icemail account.
Click on the “Mailboxes” tab in the left-hand menu.
Click on the specific mailbox you'd like to update.
A details sidebar will slide in from the right.
In the sidebar, locate and click the “Edit Details” button.
You’ll now be able to edit the following fields:
First Name (e.g., John)
Last Name (e.g., Doe)
Username (e.g., john.doe@yourdomain.com)
Profile Picture (upload a custom avatar or logo)
Once all changes are made, click “Update Details” to save them.
That’s it! Your mailbox is now updated with the latest display information.
Use a realistic sender name to build trust (e.g., Sarah from Acme Corp).
A professional headshot or logo as the profile picture can improve open rates.
Keep usernames consistent with your domain strategy (e.g., firstname.lastname@yourdomain.com
).
If you need help with formatting, naming conventions, or anything else, feel free to reach out!
Contact: team@icemail.ai
Knowledge Base: https://icemail.ai/help