Managing your billing details is simple and secure with Icemail. Whether you need to update your payment method, change your billing address, or download past invoices, this guide will walk you through everything step-by-step.
How to Update Your Card Details
Go to Billing Settings
From your Icemail dashboard, navigate to the Billing tab in the left-hand sidebar.
Access the Billing Portal
Click on “View Invoice” or “Manage Billing” to open the secure Icemail billing portal.
Edit or Add Card Information
In the billing portal, click the
Edit icon next to your current card details.To add a new card, click “Add Payment Method”, enter your card information, and click “Update”.
Your payment method will now be updated for future billing cycles.
How to Update Your Billing Information
Go to the Billing & Shipping Info Section
In the billing portal, scroll down to the section titled “Billing & Shipping Information.”
Edit Billing Details
Click on “Update Information.”
Enter the updated billing address, company name, tax details (if applicable), and any other relevant information.
Save Changes
Once updated, click “Save” or “Update” to apply the new billing information instantly.
How to Check Your Invoice History
Scroll to the Invoices Section
At the bottom of the billing portal, locate the “Invoice History” section.
View or Download Past Invoices
You’ll see a list of all past invoices along with their dates, amounts, and statuses.
Click “View” or “Download PDF” next to any invoice for your records or accounting needs.
That’s It!
You’ve successfully managed your billing and payment details in Icemail. Keeping this information up to date ensures uninterrupted access to your account and services.
Need Help?
If you run into any issues or need personalized support, feel free to contact our billing team.
Email: team@icemail.ai
Live Chat: Available via the bottom-right corner of your dashboard
Help Center: icemail.ai/help
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